"Clean Spaces, Happy Faces"

Privacy Policy

This policy is effective as of June 04, 2025

Your privacy matters to us. This Privacy Policy explains how R & D Pristine Shine Solutions (“we,” “our,” or “us”) collects, uses, shares, and protects your information when you visit our website or use our services. By using our website, you agree to the terms outlined in this policy.

a. Introduction

i. This Privacy Policy outlines how R & D Pristine Shine Solutions ("we," "us," or "our") collects, uses, discloses, and safeguards your personal information when you visit our website or use our services.

ii. By accessing our website or using our services, you agree to the collection and use of information in accordance with this policy.

iii. This policy complies with applicable laws in the State of California, including the California Consumer Privacy Act (CCPA) and the California Online Privacy Protection Act (CalOPPA).

b. Information We Collect

i. We collect personal information only when it is necessary to deliver our services or communicate with you effectively.

ii. The types of information we may collect include:

Name and contact details (email, phone number)

Service address or location

Service request details (e.g., quote or job type)

Browser and device information (IP address, cookies, browser type)

iii. We collect this data through service requests, online forms, cookies, and analytical tracking tools.

c. Use of Information

i. The information we collect is used to:

Provide and manage the cleaning and pressure washing services you request

Respond to inquiries or support requests

Improve the functionality and content of our website

Analyze website usage and visitor behavior

Send relevant communication or promotions (if opted in)

ii. Your data will never be sold, and we only use it for the purposes explicitly stated above.

d. Sharing of Information

i. We do not share your personal data with third parties except in the following circumstances:

With trusted service providers (e.g., email platforms, CRM systems) who help us operate the business

When legally required, such as in response to court orders or legal investigations

In the case of a business transfer, merger, or acquisition

ii. All service providers are bound by confidentiality agreements and are only allowed to use your data for authorized purposes.

e. Use of Cookies

i. We use cookies to enhance your experience on our website. These cookies allow us to:

Save user preferences

Analyze traffic and site usage

Enable remarketing ads through platforms like Google and Facebook

ii. Types of cookies used include:

Session cookies: Expire when your browser is closed

Persistent cookies: Stay on your device to remember preferences

Third-party cookies: Used by analytics and advertising partners

iii. You may disable cookies in your browser settings. However, disabling certain cookies may impact your user experience.

f. Data Retention

i. We retain personal data only as long as necessary to fulfill the purpose for which it was collected.

ii. This includes maintaining records for legal, financial, or customer service purposes.

iii. Once data is no longer needed, it will be securely deleted or anonymized.

g. California Consumer Privacy Rights

i. If you are a California resident, you have specific rights under the California Consumer Privacy Act (CCPA), including:

The right to know what personal data we collect and how we use it

The right to request access to your data

The right to request deletion of your personal data

The right to opt out of the sale of your personal data (Note: we do not sell data)

ii. To exercise any of these rights, please contact us using the details at the bottom of this policy.

h. Data Security

i. We implement appropriate security measures to protect your personal data from unauthorized access, disclosure, or misuse.

ii. These measures include:

SSL encryption (HTTPS)

Firewalls and malware scanning

Access limitations for internal data usage

iii. Despite our efforts, no method of data transmission over the internet is 100% secure.

i. Third-Party Links

i. Our website may contain links to external websites not operated by us.

ii. We are not responsible for the content, terms, or privacy practices of any third-party site.

iii. You are encouraged to review the privacy policies of those sites before providing any personal information.

j. Children’s Privacy

i. Our services are not intended for children under the age of 13.

ii. We do not knowingly collect personal data from minors.

iii. If we discover that we have inadvertently collected information from a child, we will delete it promptly.

k. Updates to This Policy

i. We reserve the right to modify this Privacy Policy at any time.

ii. When changes are made, the updated version will be posted on this page with the revised effective date.

iii. Continued use of the website after such changes constitutes your acceptance of the updated terms.

Cookie policy

This cookie policy ("Policy") describes what cookies are and how Website Operator ("Website Operator", "we", "us" or "our") uses them on the our website and any of its products or services (collectively, "Website" or "Services").

You should read this Policy so you can understand what type of cookies we use, the information we collect using cookies and how that information is used. It also describes the choices available to you regarding accepting or declining the use of cookies. For further information on how we use, store and keep your personal data secure, see our Privacy Policy.

What are cookies?

Cookies are small pieces of data stored in text files that are saved on your computer or other devices when websites are loaded in a browser. They are widely used to remember you and your preferences, either for a single visit (through a "session cookie") or for multiple repeat visits (using a "persistent cookie").

Session cookies are temporary cookies that are used during the course of your visit to the Website, and they expire when you close the web browser.

Persistent cookies are used to remember your preferences within our Website and remain on your desktop or mobile device even after you close your browser or restart your computer. They ensure a consistent and efficient experience for you while visiting our Website or using our Services.

Cookies may be set by the Website ("first-party cookies"), or by third parties, such as those who serve content or provide advertising or analytics services on the website ("third party cookies"). These third parties can recognize you when you visit our website and also when you visit certain other websites.

What type of cookies do we use?

Necessary cookies

Necessary cookies allow us to offer you the best possible experience when accessing and navigating through our Website and using its features. For example, these cookies let us recognize that you have created an account and have logged into that account to access the content.

Functionality cookies

Functionality cookies let us operate the Website and our Services in accordance with the choices you make. For example, we will recognize your username and remember how you customized the Website and Services during future visits.

Analytical cookies

These cookies enable us and third-party services to collect aggregated data for statistical purposes on how our visitors use the Website. These cookies do not contain personal information such as names and email addresses and are used to help us improve your user experience of the Website.

Social media cookies

Third-party cookies from social media sites (such as Facebook, Twitter, etc) let us track social network users when they visit our Website, use our Services or share content, by using a tagging mechanism provided by those social networks.

These cookies are also used for event tracking and remarketing purposes. Any data collected with these tags will be used in accordance with our and social networks' privacy policies. We will not collect or share any personally identifiable information from the user.

What are your cookie options?

If you don't like the idea of cookies or certain types of cookies, you can change your browser's settings to delete cookies that have already been set and to not accept new cookies. To learn more about how to do this or to learn more about cookies, visit
internetcookies.org

Changes and amendments

We reserve the right to modify this Policy relating to the Website or Services at any time, effective upon posting of an updated version of this Policy on the Website. When we will revise the updated date at the bottom of this page. Continued use of the Website after any such changes shall constitute your consent to such changes. Policy was created with WebsitePolicies.

Acceptance of this policy

You acknowledge that you have read this Policy and agree to all its terms and conditions. By using the Website or its Services you agree to be bound by this Policy. If you do not agree to abide by the terms of this Policy, you are not authorized to use or access the Website and its Services.